FAQ's
- What is Aayu’s approach to
healing?
Aayu’s healing modules effectively counter disease with yoga, science and awareness.
Its traditional yoga therapy treatment programs are based on 4 decades of rigorous
research and 800 medical papers published by doctors at the globally reputed S-VYASA
institute.
Yoga has empirically established that the power to heal lies within us. S-VYASA has
studied and traced the physiology behind yoga practice for over 40 years to understand
what happens with the synchronization of brain, breath and body down to the molecular
level.
Aayu offers scientific yoga routines that help you unlock your body’s natural healing
powers.
All of Aayu’s programs complement the user’s pre-existing treatments, and accelerate
their progress
They offer you non-medicine-based pillars of holistic wellness, such as guided
meditation, pranayama, and relaxation, all of which are a part of Integrated Yoga
Therapy.
- What programs are available on
Aayu? Update this as per the new
offerings
Currently there are 9 healing programs LIVE on the Aayu app. You can subscribe to anyone
healing program. In case you need more than 1 chronic disease healing program, you will
have to consult our certified panel of doctors so that they can create a Personalized
Care Program based on your unique health needs.
Programs that are currently available on Aayu app are: Obesity Care, PCOS Care, Asthma &
COPD Care, Anxiety Disorder Care, Insomnia Care, Heart Disease Care, and Diabetes Care
Upcoming healing programs include Depression Care, Arthritis Care, Back Pain Care.
- How do I change my mobile
number?
Once you’ve registered your mobile number on the app, it can’t be changed.
- Do you have free Doctor
Consultation and therapist
session?
Currently we do not offer any free Doctor Consultation or free
therapist sessions. They
are however available for an affordable sum of Rs.499 for a doctor consultation
session
and Rs. 1249 for a one-on-one training session with an Aayu certified yoga
therapist
https://aayuhealing.page.link/doctor &
https://aayuhealing.page.link/therapy
- Who is Aayu meant for?
Aayu is inclusive and open to everyone above the age of 18 years. There are no
restrictions based on gender or body type.
The app has content that helps you understand the scientific basis of Yoga and
traditional, holistic treatments that do not depend on medication. Aayu also offers a
dedicated healing program for those with chronic ailments like PCOS, Hypothyroidism,
Heart Disease, Diabetes, Hypertension, and Depression to name a few.
- What is the difference between your
app and other apps already
available?
Aayu is based on the principles of regenerative healing and 4 decades of scientific
evidence that confirm the healing powers of yoga and the practices that help the human
body unlock its natural healing potential.
The basis of Aayu’s healing programs is research conducted by doctors and experts at
S-VYASA. A globally reputed institute affiliated to Harvard, Stanford, Oxford, and other
renowned universities.
Aayu’s panel of doctors are all experts in Integrated Yoga Therapy and are available for
consultation sessions on the app, to guide patients with chronic ailments and recommend
healing routines that are ideal for everyone.
- Can I share this app, and do I get
anything for sharing this
app?
You can share the app with your friends and family via Share app Link under You
page.
Currently we don’t have a referral program.
https://aayuhealing.page.link/download
- Is the Aayu healing service
available on a website?
Currently, Aayu is available only on Playstore and App store.
https://aayuhealing.page.link/download
- Can this app guarantee that I will
be cured?
Healing outcomes tend to vary. There are many factors that influence your progress – the
type of disease, its severity, whether there are complications, individual lifestyle
factors and more. The best results are seen when you practice daily and diligently.
Following up regularly with doctors specialised in Integrated Yoga Therapy, on the Aayu
app can help you stay on track to accelerated healing.
- I missed my paid Therapist / Doctor
Consultation session. What
can I do?
We value your money. However, we do follow up with the user by sending app notifications
15 minutes before the actual call time just to make sure you don’t miss your scheduled
session.
You could reach out to our customer support team if you wish to discuss this issue
further.
- Money debited but Doctor /
therapist consultation not active?
Don’t worry. Your money is in safe hands. Do connect with our customer support team and
we can figure out what the issue is, together.
- Money has been debited from my
account, why is the subscription
still not active?
Don’t worry. Your money is in safe hands. Do connect with our customer support team and
we can figure out what the issue is, together.
- Is my personal data secured?
We know security and privacy are important to you – and they are important to us, too.
We make it a priority to provide strong security and give you confidence that your
information is safe and accessible when you need it.
We have a variety of measures that protect your data, some of which are:
1. HIPAA Compliant servers: All data is stored in HIPAA compliant servers
2. Encryption: All data is encrypted with 256-bit encryption during transit and at rest.
- Is the App available in a different
language?
Currently the App is available in English language only. We do have plans for developing
language specific content in the future so that we can cater to the health needs of more
and more people.
- I'm not flexible – can I do
yoga?
Yoga helps you become more flexible. Everybody is different, so never feel the need to
practice poses exactly like the teacher. The therapist is there as a guide (and has been
practicing yoga for over 10 years). Don't force your mind or body. Your practice session
should feel comfortable. It should not stretch your limits. Also, like any other
exercise program, please consult your doctor before beginning to practice yoga.
- What do I need to practice
yoga?
Wear loose fitting, comfortable clothing, kick off your shoes and practice on a surface
with some grip. Yoga mats are ideal, as they are “sticky” and help prevent sliding.
- When should I practice yoga?
The best time to do yoga is different for everyone. What’s most important is finding the
time that works for you and your body. If you're doing yoga at home, it’s helpful to
choose a time when you can focus on yourself and your practice—when you don’t have other
people or tasks to be responsible for. To determine the best time for yoga for you, see
how different poses feel at different times of the day. You may find that in the
mornings you have more energy but you’re also tighter. In the evenings, you may feel
more limber but you’re also more tired. Ultimately, it will come down to your personal
preference.
Finding the right time of day is particularly important if you are trying to establish a
home practice. Morning or evening is often the most practical for people who work
regular business hours. A morning routine can help you ease into your day and start it
on the right foot. An evening practice can help you destress and mellow out.
- Does Aayu keep my health records
private?
We respect the information that you share with us, and we employ robust encryption
methods to protect your personal information. Your health records and updates help our
doctors monitor your health, assess your needs, and progress and offer you customised
insights and solutions to accelerate your healing. Your health records are private and
safe with us.
- How do I book a doctor
consultation?
= Book doctor consultation hassle free from home screen or click here to book as per
your preferred time.
https://aayuhealing.page.link/doctor
- How do I book a therapist’s
session?
Currently you can book one-on-one sessions with the yoga therapist even without
subscribing
to our healing programs. Book your first session now.
- Can I change the program once I’ve
subscribed to it?
You can switch to another program within 7 days of your subscription starting.
You can change your program just once. If you need any further assistance with selecting
a healing program that is ideal for your health needs, do schedule a session with our
doctors. They will personalize a program that is perfect for you.
- Can I pause my program?
A program once started cannot be paused. You can view the content from the calendar
option in the healing program. The program practice routine will remain the same for 7
days so that you can get a better grasp and understanding of the yoga routine till it
becomes muscle memory. You can view all your previous practice routines on the calendar.
- What are the different types of
subscriptions provided by Aayu?
Currently Aayu provides 3 subscriptions modules -
A. Monthly at INR 449,
B. Six Months at INR 1499 and
C. Yearly at INR 2499
- What will I get in an Aayu
subscription?
With Aayu subscription you will get:
- Access to premium content which includes thousands of minutes of meditation, music,
yoga, relationship insights and more
- You can activate any single chronic disease healing program
- You get an unlimited access to watch live events
This is valid for 30 days or annually as per your selection and you will need to renew
it before the plan expires.
- What is the duration of the
practice videos in the healing
programs?
The practices are structured and performed by an expert therapist
You will receive them in the form of 30- or 60-minute videos that you can follow for
guided practice sessions.
Doctors recommend 60-minute practice sessions to see the best healing outcomes.
The Insomnia module however has only 30-minute-long practice sessions.
It is ideal to choose a duration for daily practice that you will find easy to commit
to.
The yearly program has certain benefits – like a deeply discounted price.
The yearly program is also recommended by doctors because it takes long term commitment
to see better results.
The yearly program is valid for 12 months 365 days and you will need to renew it before
the plan expires.
- What is the duration of a doctor’s
session and a therapist’s
session?
A consultation session with the doctor lasts for 20 minutes and a one-on-one session
with an expert yoga therapist lasts for 60 minutes.
- What is the cost of a doctor
consultation session on the Aayu
app?
Number of Sessions |
Duration |
Offering Price |
1 session |
20 mins |
INR 449 |
3 sessions |
20 mins |
INR 1299 |
5 sessions |
20 mins |
INR 1899 |
- What is the cost of a session with
a yoga therapist?
Number of Sessions |
Duration |
Offering Price |
1 session |
60 Mins |
INR 1249 |
4 sessions |
60 Mins |
INR 4499 |
10 sessions |
60 Mins |
INR 9999 |
- How do I contact customer support
team?
You can contact us on +91 9920 149 202 from 10am-7pm IST OR send us your queries by
accessing help and support section in Aayu app OR write to us on support@aayu.live
Our team will get back to you with 48 hours