Terms And Conditions Of Use
(“RESET TECH” or
“we” or “Us”, us” or “Our, our”) and you (“You”, “you” or “your”,
“Your”), a User (as
These terms govern the use of Reset Tech website being https://www.resettech.in and its
application named Aayu (the “App”) and any others services that Reset
provide now or in
Platform through any
computers, tablets, mobile or any other storage/transmitting device.
The Platform is operated and owned by RESET TECH GLOBAL PRIVATE LIMITED
known as K&L WELLNESS TECHNOLOGY PRIVATE LIMITED), a private limited
bearing CIN U72900MH2020PTC351685 and having its registered office at 102, Plot no.
Apartment, Corner of 2nd road, SV Road, above SVC Bank Khar Mumbai City, Maharashtra-
Some of the services provided by Reset Tech are:
- health advisory services; health consultation; preventive health, ailment
evaluation services to lifestyle diseases which includes but not limited to
hypertension, heart disease and obesity, among others, through yoga,
meditation and music;
- customization services related to advice for physical, mental, emotional health
information and counselling;
- connecting healers such as fitness trainers, therapists and psychologists with a
- emotional recognition and therapeutic programmes;
- consultation services by connecting doctors, medical professionals, professional
with a User for one-to-one individual consultation, session, group session,
appointment basis) through the Platform.
impact use of the Platform. The date of the last revision or update appears at the
top under the
YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS TERMS
Reset Tech PRIVACY
POLICY. IF YOU DO NOT AGREE WITH
- “Applicable Law” shall mean all applicable local or
ordinances, protocols, codes, guidelines, policies, notices, directions,
requirements or official directive of any governmental authority or person
acting under the
any governmental authority of your country;
- “Content” shall include (but is not limited to) any data,
content, images, videos,
location data, software, or other materials or information or audio, suggested
presentation, sequencing and packaging of any type that is available through the
- “Intellectual Property Rights” shall mean registered and
rights in all forms of
intellectual property subsisting under the laws of India and all analogous
laws of other jurisdictions and shall include any legally protectable product or
intellect whether registrable as patents, trademarks, copyrights, designs or
invention, expression or literary creation, unique name, trade secret, business
industrial process, computer program, source code, process or presentation,
- “Reset Tech Data” shall mean any and all information relating
to the User
provided to the
by the User at his sole discretion in order to use the Platform;
- “Reset Tech Services” shall mean and include the services
provided by Reset
- “User Content” shall mean Content that you upload, share or
through or in
with the Platform, such as likes, ratings, reviews, images, photos, messages,
information, personal information,
information about your health, doctor’s prescription, medical reports, and any
materials that you publicly display or
account profile; and
- "User/ Users" shall mean:
- any individual who visits, accesses and registers on the
places a product and/ or service request on the Platform; or
- doctors, medical practitioner, health care provider, yoga practitioners,
fitness trainer, Therapist, psychologists
an individual professional or an organization) or similar institution
wishing to be
listed, on the Platform, including designated, authorized associates of
institutions (“Practitioner(s)”, “you” or “User”); or
- a patient, his/her representatives or affiliates, searching for
(“you”; or “User”); or
- otherwise, a user of the Platform (“you” or User”).
- ELIGIBILITY TO USE THE PLATFORM
You must be legally competent for entering into a binding contract under Applicable Law
country. If you
legally competent for entering into a contract under Applicable Law your country, you
cannot use the
must uninstall the Platform and cease its use immediately. If you are under the age of
13 years, you
not eligible to register for the Platform unless permitted by the Applicable Laws of
If you wish to use our Platform, such use shall be made
available to you by your legal guardian or parents. The parent or legal guardian agree
to be bound
We reserve the right to terminate Your account and/or refuse to provide You with access
to new Users or to terminate access granted to existing User(s) at any time without
reasons for doing so.
reflect new practices or technologies that impact use of the Platform. We recommend that
appears on top of the title. Your use of the Platform after any such amendment or change
shall be deemed as your express acceptance to such amended/changed terms and you also
agree to be
by such changed/amended terms. No notice of such amendment or changes shall be provided
by Applicable Law.
- USER ACCOUNT AND SECURITY
If you wish to access our Platform, then you will have to register on the Platform by
about yourself, including, your name, mobile phone number, address, contact details and
details that may be required on the Platform to create an account. In order to create an
the Platform you will be required to provide your email id, mobile phone number and
us with certain information. This information will be collected, stored, and processed
You warrant to provide accurate, correct and complete registration information at the
and post account set up. You are responsible for the security of your account and you
transfer your account to a third party. If you become aware
any unauthorized use of your account, you are required to logout and login again using
number and password. In case you do not have access to your mobile phone number or your
number is stolen, you agree to notify us immediately to block your account by sending us
an email to
firstname.lastname@example.org. Before blocking your
will be required to
provide us with
information in order to enable Us to verify your identity In case of illegal or
unauthorised use of
your account you agree to immediately inform us at email@example.com and we shall not be
for any loss suffered by you due to such access.
You agree that you are eligible to create and use only one account with one User
however parents can create an account for themselves and their children. You are not
register or create an account on behalf of any entity other than yourself.
You agree not to register and use an account with an identity which is fraudulent or use
another User. Provided, however you may have multiple profile within the same account.
You are solely responsible for maintaining the confidentiality of your account and
password, and for
the activities that occur in relation to your account or password.
You can delete/unregister your account anytime by submitting a request to firstname.lastname@example.org.
Reset Tech may require additional information from the User in order to enable us to
before the deletion of your account.
You understand that message and data rates may apply when you use any of our mobile
device. You agree that Reset Tech will not be responsible for the message and data rates
use of any of our mobile applications on your device and You are solely responsible for
associated with using the Platform on your devices.
- USER CONTENT
You are permitted to use the Platform for your personal use and not for any commercial
submitting or transmitting User Content on the Platform other than information submitted
registration you grant to Reset Tech a transferable fully paid, license to copy,
reformat, translate, excerpt (in whole or in part) and distribute User Content, in or
now known or hereafter invented, for any purpose.
By posting, submitting or transmitting User Content using our Platform you permit Reset
to store that information with us. You also permit Reset Tech to use such User Content
purposes including maintenance, analysis, research and marketing. You agree and
understand that you
evaluate the submission of such User Content to the Platform. You hereby agree that you
and hold harmless Reset Tech from all claims arising from User Content provided by the
User to Reset
You agree that Reset Tech has the right to reject, remove, edit, and move or prevent
access to any
User Content provided by the User to Reset Tech. However, the obligation to maintain the
correctness of the User Content remains with you.
You acknowledge and agree that neither Reset Tech nor any third party service providers
responsible for the Content of any material submitted, transmitted or posted by You on
PLEASE NOTE THAT YOUR USER CONTENT IS SECURELY COLLECTED BY US. YOU ACKNOWLEDGE AND
AGREE THAT IN
EVENT YOU SHARE YOUR USER CONTENT USING THE PLATFORM YOU ARE SOLELY RESPONSIBLE FOR YOUR
AND SUCH USER CONTENT BECOMES PUBLIC INFORMATION AND SHALL NO LONGER BE SUBJECT TO THE
PRIVACY PROTECTION BY US. YOU FURTHER AGREE THAT ONCE YOUR USER CONTENT IS SHARED BY YOU
PLATFORM, WE WILL HAVE THE RIGHT TO USE SUCH USER CONTENT.
- CONTENT POSTED ON THE PLATFORM
You understand that any material, Content and its arrangements that appears as “Reset
“Reset Tech Content” are owned by or licensed to Reset Tech, subject to copyright or
Intellectual Property Rights held by third parties. Accessing or using Platform does not
ownership of any Intellectual Property Rights of Reset Tech.
- LICENSE GRANT
non-exclusive, non-transferable, non-sub-licenseable, revocable license to access the
to the Platform.
You agree, undertake and confirm that Your use of the Platform shall be strictly
governed by the
following binding principles and You agree not to:
- Defeat, damage or interfere with any security feature of our Platform, nor
attempt to do so.
- Cheat, use any deceptive methods or otherwise evade or violate the rules or
any software, nor attempt to do so.
- Alter or modify any Content of our Platform, other than information or User
Content you have
submitted or posted through the Platform.
- Reproduce, duplicate, copy, sell, trade, or exploit, for any commercial purpose,
component of or any access to the Platform, without the prior written permission
for User Content or registration information you have submitted or posted
- Use or attempt to use any automated system, software, or device to generate and
to or through the Platform nor will you annoy or harass any person through or in
of the Platform.
- Use or attempt to use any engine, software, tool, agent, or other device or
without limitation, browsers, spiders, robots, avatars, or intelligent agents)
Website other than the search engine and search agents available on the Website.
- Upload, post, transmit, share or otherwise make available through the Platform
or any material that contains software viruses or any other computer code
functionality of any computer software or hardware or telecommunications
- Upload, transmit, or post any material that is obscene, sexually explicit,
threatening, or that violates the rights of Reset Tech or of any third party.
- Use the Platform to upload, modify, publish, post, transmit, or share material
invasive of the privacy of another person, graphically violent, or otherwise
- Use our Platform to post, transmit, or share material that you did not create or
have permission to use.
- Use the Platform for any commercial use as the Platform is intended for
use only except with our prior written permission.
- You may not in any manner whatsoever copy or distribute any proprietary
information for any
commercial or business use, except with our prior written permission.
- You must not modify, edit or change or otherwise make any derivative work of the
copies of any materials You have printed off or downloaded in any way.
- Make unsolicited offers, advertisements, proposals, or send junk mail or spam to
- Reverse engineer, decompile, disassemble or otherwise attempt to discover the
Platform or any part thereof, except and only to the extent that such activity
- Interfere with or damage operation of the Platform uploading or otherwise
adware, spyware, worms, or other malicious code intended to interrupt, destroy
or limit the
functionality of any computer resource.
- You will not use the contact information provided to you during the course of a
transaction on the Platform to solicit sales offline or on another website.
- You will not harvest or otherwise collect information about Users, including but
not limited to email addresses and other contact information. You will not
publicize any personal information about users or otherwise access or use
other users in a manner which (in our sole discretion) may constitute a breach
and/or Applicable Laws
We do not make any claims, promises, or guarantees about the accuracy, completeness, or
advice & Content available through the Platform and You understand that we will not be
and omissions in the Content available through the Platform. Reference in the Platform
commercial products, processes, or services, or the use of any trade, firm or
corporation name is
the information and convenience of the public and does not constitute endorsement or
- SPONSORS, ADVERTISERS AND THIRD PARIES
Our Platform may contain sponsors, advertisers or third party websites, links or
and understand that the content, privacy policies of these websites are not under Our
understand that once you left Our servers and use of any third party websites, links or
not be responsible for your dealings with advertisers in our Platform participating in
agree that the dealings are solely between you and such third parties.
You acknowledge and agree that Reset Tech is not liable for any loss or damage whether
indirect which may arise as a result of the availability of those external sites, or as
a result of
dealings by you and the third party on such web sites or content.
To the maximum extent permitted by Applicable Law, you agree to defend, indemnify and
and its affiliates, subsidiaries, directors, agents and employees, and third parties
Platform harmless against any damages, costs and expenses, including reasonable
- INTELLECTUAL PROPERTY RIGHTS INFRINGEMENT
We respect the Intellectual Property Rights of others and You agree to protect Reset
Proprietary Rights and the intellectual proprietary rights of all others having rights
transmitting materials that violate the Intellectual Property Rights of third parties.
When we receive notification of alleged copyright complaints that do not comply with the
Act, 1957, we promptly remove or disable access to the illegal infringing material. We
terminate the accounts of the infringers.
If you are a copyright owner or an agent thereof and you believe that any content on the
infringes upon your copyrights, you may submit a notice to us at
- NO WARRANTIES
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE PLATFORM IS AT YOUR SOLE RISK
AND THAT THE
PLATFORM IS PROVIDED ON AN “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER
RESET TECH AND ITS AFFILIATES, SUBSIDIARIES, DIRECTORS, AGENTS AND EMPLOYEES, AND THIRD
ASSOCIATED WITH THE PLATFORM, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL
OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR
MERCHANTABILITY, NON-INFRINGEMENT OF PROPRIETARY. RIGHTS. RESET TECH AND ITS AFFILIATES,
DIRECTORS, AGENTS AND EMPLOYEES, AND THIRD PARTIES ASSOCIATED WITH THE PLATFORM, DO NOT
PLATFORM OR PLATFORM CONTENT ARE ERROR OR VIRUS FREE, WILL OPERATE WITHOUT INTERRUPTION,
COMPATIBLE WITH ALL EQUIPMENT AND SOFTWARE CONFIGURATIONS. RESET TECH AND ITS
SUBSIDIARIES, DIRECTORS, AGENTS AND EMPLOYEES, AND THIRD PARTIES ASSOCIATED WITH THE
MAKE ANY WARRANTIES REGARDING THE ACCURACY, RELIABILITY OR QUALITY OF THE CONTENT AND NO
ANY REMEDY AGAINST RESET TECH WITH RESPECT TO THE SAME.
YOU EXPRESSLY AGREE AND UNDERSTAND THAT RESET TECH DOES NOT PROVIDE PROFESSIONAL MEDICAL
DIAGNOSIS, TREATMENT, PRESCIPTION OR ADVICE. THE SERVICES PROVIDED BY RESET TECH DO NOT
CONSTITUTE AND SHOULD NOT BE INTERPRETED AS MEDICAL ADVICE OR OPINION. NO DOCTOR-PATIENT
CREATED. USE OF THE SERVICES IS NOT FOR MEDICAL EMERGENCIES. IF YOU THINK YOU HAVE A
CONSULT YOUR DOCTOR. FURTHER, THE PLATFORM DOES NOT TREAT OR CURE ANY MEDICAL CONDITION
NOR DOES IT
GUARANTEE ANY SUCH CURE OR TREATMENT.
WHILE EVERY EFFORT IS MADE FOR YOUR WELNESS, HEALTH OUTCOME AND LIFESTYLE MANAGEMENT FOR
RESET TECH AND ITS AFFILIATES, SUBSIDIARIES, DIRECTORS, AGENTS AND EMPLOYEES ARE NOT
ADVICE, ERRORS, OMISSIONS OR STATEMENTS ON THIS PLATFORM OR ANY WEBSITE WITH WHICH THESE
WITH. ANY INFORMATION PROVIDED BY THE PLATFORM IS SOLELY AT YOUR OWN RISK.
PLEASE READ DETAILED DISCLAIMER
- WELLNESS RECOMMENDATION PLANS
The Platform also enables You to upload information regarding your health reports and
Please note that such information that you upload or share is for your own records and
is not meant to treat, cure or manage any health condition.
The therapy, fitness and health and wellness plans and/or recommendations provided to
Platform are for your general guidance for health wellness management purposes only.
services, always seek medical opinion from a doctor/medical professional. You understand
agreeing to the terms of Reset Tech having known this beforehand and understand that not
instructions and structured therapy, fitness and health plans/recommendations entirely
not produce 100% results.
You are solely responsible for creating and implementing your own physical well-being,
choices, actions and results arising out of or resulting from the use of the services.
As such, You
agree that Reset Tech is not and will not be liable or responsible for any actions or
any direct or indirect result of any services provided by Reset Tech. You acknowledge
that the use
the Platform does not involve the diagnosis, cure or treatment of your wellness and
If you have any medical history that may put you at risk, including, without limitation,
one or more
conditions (such as high blood pressure, heart disease, chest, chest pain or dizziness
previous exercises, bone or joint problems, diabetes, high cholesterol, obesity or art
are required to seek approval from a qualified health care practitioner prior to using
You should discontinue our therapy, fitness and wellness health plans and/or
where it causes pain or severe discomfort and should consult a medical expert prior to
therapy, fitness and health and wellness plans and/or recommendations in such cases. We
right to deny you access to the Platform for any reason whatsoever or no reason.
- LIMITATION OF LIABILITY
IN NO EVENT SHALL RESET TECH OR ITS AFFILIATES, SUBSIDIARIES, HOLDING COMPANY,
EMPLOYEES, CONSULTANTS, CONTENT PARTNERS OR THIRD PARTIES ASSOCIATED WITH THE PLATFORM,
BE LIABLE TO
USER OR ANYONE CLAIMING THROUGH ANY USER FOR (1) INCIDENTAL, INDIRECT, SPECIAL OR
DAMAGES, OR (2) ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE OR INABILITY TO USE
OF LIFE, LOSS OF TIME, LOSS OF DATA, LOSS OF PROFITS OR LOSS OF GOODWILL ARISING OUT OF
WITH THE USE OF THE PLATFORM OR THE PERFORMANCE OR NON-PERFORMANCE OF THE PLATFORM OR
THE SITE OR
CONTENT ACCESSIBLE THROUGH THE PLATFORM, EVEN IF THE POSSIBILITY OF SUCH DAMAGES IS
AGREE THAT THE LIABILITY OF RESET TECH, ITS AFFILIATES, SUBSIDIARIES, DIRECTORS, AGENTS,
THIRD PARTIES ASSOCIATED WITH THE PLATFORM IS LIMITED SOLELY TO DIRECT DAMAGES AND IN NO
EXCEED, THE AGGREGATE OF RS.1000.
Reset Tech may, in its sole discretion, immediately terminate, limit or suspend your
your registration, other information, or User Content, and/or prohibit you from using or
Platform without any notice, if you have violated any of the provisions in this Terms of
Either party may terminate the use of the Platform at any time, with or without notice,
any reason. If you wish to terminate your account on your mobile device, you may do so
application from your device and following the instructions on the application or
Please email email@example.com for any
lose the right to access or use the Platform.
Upon termination of the Terms by you, your account status will be reflected as
“Inactive”. Such a
termination is only reflected upon a written intimation by the User to Reset Tech. For
inquiries/questions, please email at firstname.lastname@example.org.
you lose the
to access or use the Platform.
- REPRESENTATION AND WARRANTIES
You represent and warrant that:
- All registration information you submit are true, accurate, current, and
- You have the necessary right, license, authorization or permission to post,
video, image, text, information or any content on the Platform through your
that by posting, uploading or publishing the same on our Platform, You have
authorized Us to
same without any restrictions.
- You represent and warrant that You are in compliance with all Applicable Laws
use the Platform. You agree to use the platform only in compliance with these
Applicable Laws, and in a manner that does not violate legal rights of Reset
Tech or those
Certain aspects of Reset Tech Services may be provided for a fee or other charge. If you
paid aspects of the Reset Tech Services, You agree to pay the subscription amount set
forth in Reset
Tech Fee Schedule, corresponding to the services offered by Us. Reset Tech may add new
for additional fees and charges, or amend fees and charges for existing services, at any
time in its
sole discretion You are responsible for any taxes, including goods and services tax,
use of the Platform.
It is your responsibility to promptly provide Reset Tech with any contact or billing
changes or updates (including phone number, email address, credit card numbers, etc.).
not validate all credit card information required by the User payment provider to secure
If you fail to pay the fees in a timely manner, Reset Tech reserves its right to
of Use and you will have no access to the Platform. You will not be entitled to the
refund of your
subscription fees upon withdrawal or termination of your account.
You must notify Reset Tech about any billing problems or discrepancies within 30
charges first appear on their account statement. If it is not brought to Reset Tech
30 (thirty) days, You agree to waive your right to dispute such problems or
If Your subscription period has expired and You have not re-subscribed, you will not
have access to
Reset Tech Data and You may not be able to use the features of Reset Tech Services
- CANCELLATION /REFUND
a. Cancellation of Subscription plan by you -
If you wish to discontinue your subscription, you may close/cancel/delete your Account
the Platform; and/or stop accessing the Platform.
b. Cancellation of Subscription plan by us -
The Company may block you or delist your future access to the Platform or suspend or
your subscription/account if it believes, in its sole and absolute discretion that you
infringed, breached, violated, abused, or unethically manipulated or exploited, violates
Upon cancellation of the Subscription Plan, the Company may delete any content or other
materials relating to your use of the Platform Services and the Company shall have no
liability to you or any third party for doing so. However, your transactions and other
details may be preserved by the Company for the purposes of regulatory compliance.
All subscription plans and all the services purchased by you are non-refundable,
non-exchangeable, non-saleable and non-transferable. In the event, cancellation of
subscription plan by you or cancellation of subscription plan by us , you will not
refund for the fees you have already paid.
- PLATFORM INFORMATION
This Platform does not sell or rent the User information to any third party. You hereby
when you use the Platform, We may collect your device number and other information. We
security of your data transmitted via the internet, telephone or any other networks.
- CHILDREN AND MINOR POLICY
We strongly encourage parents and guardians to supervise the online activities of their
and consider using parental control tools available from online services and software
help provide a child-friendly online environment. These tools also can prevent minors
their name, address, and other personally identifiable information online without
Although the Platform is not intended for use by minors, We respect the privacy of
minors who may
inadvertently use the Platform.
- APPOINTMENT WITH PRACTTIONERS; BOOKING AND CALL FACILITY
Our Platform enables a User to connect with Practitioners through two methods: a)
allows Users to book an appointment through the Website; b) value added telephonic
connect Users directly to the Practitioner’s number provided on the Platform.
- We will ensure that a User is provided confirmed appointment on the booking
Reset Tech has no liability if such an appointment is later cancelled by the
Practitioner is not available for appointment.
- If a User has utilized the consultation services through our Platform, We
reserve the right
the information provided by the User with the Practitioner and store such
- The results of any search by the User on the Platform for Practitioners should
an endorsement by Us of any such particular Practitioner. If the User decides to
Practitioner to seek medical services, the User shall be doing so at his/her own
- Without prejudice to the generality of the above, We are not involved in
medical advice or diagnosis and hence we not responsible for any interactions
Practitioner. You understand and agree that We will not be liable for:
- User interactions and associated issues User has with the Practitioner;
- the ability or intent of the Practitioner(s) or the lack of it, in
- any wrong medication or quality of treatment being given by the
negligence on part of the Practitioner(s);
- inappropriate treatment, or similar difficulties or any type of
due to a failure on the part of the Practitioner to provide agreed
- any misconduct or inappropriate behaviour by the Practitioner or the
- cancellation or no show by the Practitioner or rescheduling of booked
the fees charged.
- Users are allowed to provide feedback about their experiences with the
User shall ensure that, the same is provided in accordance with Applicable Law.
that we shall not be obliged to act in such manner as may be required to give
effect to the
Users feedback, such as suggestions for delisting of a particular Practitioner
- In case of a ‘User-No-Show (U.N.S)’ (defined below), where the User does not
show-up at the
- User’s account will be temporarily disabled from booking further online
for next four (4) months, in case of, three (3) valid UNS.
- User No-Show (U.N.S) for the purposes of these Terms and Conditions, is
where a User, who booked an appointment on the Platform using the Book
[Please provide Link], has not turned up for the appointment without
Practitioner in advance about the same. When Practitioner informs us of
particular appointment as U.N.S. within five (5) days of the scheduled
(“UNS Communication”) will be sent to the User to confirm on the
is not able to establish that the User had a legitimate reason for not
to take actions as under Clause 24(6)(a). However, Users understand that
under Clause 24(6)(a) are included as a deterrent to stop Users from
of business hours incurred by the Practitioner.
- Following instances, solely at the discretion of Reset Tech would be
UNS (“Valid UNS”), in which case the User shall be penalized as per
- User does not reply within seven (7) days, with reasons to UNS
receipt of such UNS Communication.
- In case User responds to the UNS Communication with below
- Forgot the appointment
- Chose to visit another Practitioner/consulted online;
- Busy with other work; or such other reasons (which Reset
valid reason to not show up).
- Where the User has booked a paid appointment and is unable to
appointed time, due to such genuine reasons of sickness etc. at
pursuant to conducting of investigation, the User shall be
provided with a
by User, at the time of booking. However, where cancellation
entitled to complete refund.
- We reserve the right to make the final decision in case of any conflict.
liability of Reset Tech with respect to any claims made under this
- NO DOCTOR-PATIENT RELATIONSHIP; NOT FOR EMERGENCY USE
Please note that some of the Content, including information provided in direct response
questions or postings may be provided by individuals in the medical profession. The
information does not create a licensed medical professional/patient relationship,
between Reset Tech
and you and does not constitute an opinion, medical advice, or diagnosis or treatment of
condition, but is only provided to assist you with locating appropriate medical care
It is hereby expressly clarified that, the information that you obtain or receive from
employees, contractors, partners, sponsors, advertisers, licensors or otherwise on the
informational purposes only. We make no guarantees, representations or warranties,
implied, with respect to professional qualifications, quality of work, expertise or
provided on the Website. In no event shall we be liable to you or any third party for
or action taken by you in reliance on such information.
The consultation services with doctors/medical professionals are not intended to be a
getting in touch with emergency healthcare. If you are a User facing a medical emergency
or another person’s behalf), please contact an ambulance service or hospital directly.
- REVIEW AND FEEDBACK
By using Our Platform, you agree that any information shared by you with Us or with any
You are solely responsible for the Content that you choose to submit for publication on
including any feedback, ratings, or reviews (“Critical Content”) relating to
healthcare professionals. The role of Reset Tech in publishing Critical Content is
of an ‘intermediary’ under the Information Technology Act, 2000 (“Act”). We disclaim all
with respect to the content of Critical Content, and its role with respect to such
to its obligations as an ‘intermediary’ under the Act. We shall not be liable to pay any
to You for re-publishing any Content across any of Our Platform.
You hereby agree not to post or publish any content on the Platform that (a) infringes
Intellectual Property Rights or publicity or privacy rights, or (b) violates any
at our sole discretion, choose not to publish your reviews and feedback, if so required
Law, and in accordance with this Clause. You agree that We may contact you through
SMS, or any other electronic means of communication for the purpose of:
You agree to provide your fullest co-operation further to such communication by Us.
- Obtaining feedback in relation to Our services; and/or
- Obtaining feedback in relation to any Practitioners listed on the Platform;
- Resolving any complaints, information, or queries by Practitioners regarding
- COMPLAINTS AND CUSTOMER CARE
You understand that by using this Platform or any materials provided in the Platform,
Content that may be deemed by some to be offensive, indecent, or objectionable, which
may or may not be identified as such. You agree to use the Platform and any related
services at your sole risk and that we will have no liability to you for the Content
that may be
offensive, indecent, or objectionable. If you have any complaints relating to Reset Tech
may send us an email or call us at the number provided below:
Landline of customer care: +91 7045 957 689
- CONTACT US
- CONSENT FOR RECEIPT OF PHONE CALLS, SMSS AND/OR E-MAILS
Your registration on the Platform shall be deemed to be your consent to be contacted by
(i) on the mobile number shared by you (ii) by way of SMS or email notifications or
other electronic form.
- PROVISIONS APPLICABLE TO PRACTITIONERS
The provisions in this Clause 30 are applicable only to Practitioners.
- LISTING POLICY
- Reset Tech, directly and indirectly, collects information regarding the
contact details, and practice. Reset Tech reserves the right to take
as well as the right to display the profile of the Practitioners, with
concerned Practitioner. This information is collected for the purpose of
User. If any information displayed on the Website in connection with you
incorrect, you are required to inform Reset Tech immediately to enable
Reset Tech to
- Reset Tech shall not be liable and responsible for the ranking of the
websites and search engines
- Reset Tech shall not be responsible or liable in any manner to a User
injuries or expenses incurred by a User as a result of any disclosures
Reset Tech, where a User has expressly or implicitly consented to the
publications by Reset Tech. If a User had revoked such consent under the
then Reset Tech shall not be responsible or liable in any manner to a
User for any
injuries or expenses incurred by a User as a result of any disclosures
made by Reset
actual receipt of such revocation.
- Reset Tech reserves the right to moderate the suggestions made by the
feedback and the right to remove any abusive or inappropriate or
Website. However, Reset Tech shall not be liable if any inactive,
existent profiles of Practitioners are added to the Platform.
- Practitioners explicitly agree that Reset Tech reserves the right to
by Practitioners to a third party.
- When a Practitioner is listed on Reset Tech Platform, a User may see a
Users choose this option, they choose to call your number through a free
Reset Tech, and the records of such calls are recorded and stored in
will have an IVR message stating the purpose of recording your calls and
control and support related purposes and are dealt with only in
accordance with the
Policy. Such call facility provided to Users and to the Practitioner by
for appointment and booking purposes, and not for consultation on
accepts no liability if the call facility is not used in accordance with
choose to not provide your consent to recording your calls that may have
for appointment and booking purposes, Reset Tech reserves the right to
which such personal information is sought.
- You as a Practitioner hereby represent and warrant that you will use the
Applicable Law. Any contravention of Applicable Law as a result of your
use of the
responsibility, and Reset Tech accepts no liability for the same.
- PROFILE OWNERSHIP AND EDITING RIGHTS
Reset Tech ensures easy access to the Practitioners by providing a tool to
information. Reset Tech reserves the right of ownership of all the
photographs and to moderate the changes or updates requested by Practitioners.
takes the independent decision whether to publish or reject the requests
submitted for the
changes or updates. You hereby represent and warrant that you are fully entitled
content uploaded by you as part of your profile or otherwise while using Reset
that no such content breaches any third party rights, including intellectual
becoming aware of a breach of the foregoing representation, Reset Tech may
your profile information at its sole discretion with or without notice to you.
- RELEVANCE ALGORITHM
Reset Tech has designed the relevance algorithm in the best interest of a User
relevance algorithm from time to time to improve the quality of the results
given to a User.
pure merit driven, proprietary algorithm which cannot be altered for specific
Reset Tech shall not be liable for any effect on the Practitioner’s business
in the relevance algorithm.
- LIMITATION OF LIABILITY PERTAINING TO PRACTITIONERS
In no event, including but not limited to negligence, shall Reset Tech , or any
officers, employees, agents or content or service providers (collectively, the
liable for any direct, indirect, special, incidental, consequential, exemplary
arising from, or directly or indirectly related to, the use of, or the inability
to use, the
the Content and functions related thereto, the User’s provision of information
business or a lost User, even if such Protected Party has been advised of the
damages. In no event shall the Protected Party be liable for:
In no event shall the total aggregate liability of the Protected Party to a User
losses, and causes of action (whether in contract or tort, including, but not
One Thousand Only).
- provision of or failure to provide all or any service by the
Practitioners to a User
managed through the Platform;
- any content posted, transmitted, exchanged or received by or on behalf
of any User
on or through the Platform;
- any unauthorized access to or alteration of your transmissions or data;
- any other matter relating to the Platform.
- PRACTITIONERS UNDERTAKING
The Practitioner is and shall be duly registered, licensed and qualified to
health care, yoga training, wellness services, as per applicable
competent authorities and the Practitioner shall not be part of any arrangement
him/her from practicing medicine within the territory of India. The Practitioner
ensure that all the applicable laws that govern the Practitioner shall be
be taken in terms of the consultation/ services being rendered.
- TELE YOGA VIDEO AUDIO SESSIONS
You understand that video/audio session has its own limitations as compared to in-person
some details could potentially be missed out despite the Yoga therapist’s/
Practitioner’s best effort.
You understand that tele-yoga services are provided by appointment only and that these
suitable for help during crisis or emergency.
Responsibility for adverse events:
You understand that tele-yoga services do not have any side effects but may make You
cause some temporary soreness of the muscles of the body, cramps and muscle catch. It is
it may also cause some problems that You are not aware of. There is also a possibility
of You not
performing correct Yoga Posture inspite of all instructions
from the yoga therapist which may lead to muscle soreness or pain, however yoga
company shall not be responsible for any such wrong posture.
However, You will follow your Yoga therapist/Practitioner and keep track of any unwanted
problems, or You may stop one or more practices. At the same time, You agree to not hold
responsible, should any adverse events, such as lack of improvement, deterioration or
potential risk of harm to self or others, occur during video/audio session.
You understand that in such situations You may be advised to obtain treatment at the
Confidentiality and Recording:
You understand that the audio/ video sessions are strictly confidential. You agree to
line/connection for these sessions, in a relatively quiet and private space. You
Yoga therapist/Practitioner will not record text messages or audio or video of the
(either on mobile,
or online) and will not share the proceedings of this session with any other individual
However, Reset Tech would record and restore text messages or audio or video of the
Yoga therapist/Practitioner work supervised or for training of professionals or for
Notes of the Tele-Yoga session may be maintained by the Yoga therapist/Practitioner and
location. You understand that these session notes can be made available to you, in the
record format, on Your explicit request. You also undertake that the proceedings of
not to be recorded, shared or disseminated by You or Your relatives/ other contacts to
or through social media. However, despite safety measures taken, there are chances for
security in technology. In such instances, both You and the Yoga therapist/Practitioner
each other or Reset Tech responsible for the breach.
You understand that Your Yoga therapist/Practitioner will discuss the tele and audio
available and suitable and that we will decide on what to use, considering my preference
suitability of an option as assessed by Your Yoga therapist/Practitioner. You understand
are any difficulties in communication (technical) during the session, it will be
appointment will be scheduled. You understand that You have the freedom to withdraw from
at any time if You wish. You understand that Your therapist may also temporarily stop or
these audio/ video sessions recommend any other method or line of treatment if the Yoga
therapist/Practitioner or You experience any difficulty in the process and it is in Your
You hereby provide your informed consent for video/audio sessions for Tele-Yoga session
by the laws
of the of
claim related to any dispute arising as a result of the Platform or under these
made before a court of competent jurisdiction located in Mumbai, Maharashtra.
- No Partnership: You agree that no joint venture, partnership, employment, or
exists between You or other parties and Reset Tech as a result of these Terms or
of the Platform.
only and in no
or limit the scope of the section.
will be reformed only to the extent necessary to make it enforceable.
- Waiver: The failure of Reset Tech to act with respect to a
these Terms of
others does not constitute a waiver and will not limit Reset Tech rights with
or any subsequent breaches.
- Survival: The obligations under the provisions of section 14,
15, 17 and 18
agreement between you and Reset Tech and govern your use of the Platform,
agreements between You and Reset Tech.